A couple of years ago I started asking this question, but this year I started to receive more and more interesting answers: "How do you compete with Chinese competitors?" Naturally, the further away from China the person is, the more simplistic the answers are: Some dismiss Chinese companies as "copycats." Others see them as an unstoppable force. Both perspectives miss what's really happening. After facilitating partnerships between Chinese and Western companies across sector

Succession planning is not one-size-fits-all. What works depends on your company size, growth stage, market conditions, and resources.

A Strategic Conversation on Making CX Real Inside the Business Insights from industry practitioners on role clarity, capability building, and measurable outcomes in pharmaceutical customer experience