A Strategic Conversation on Making CX Real Inside the Business Insights from industry practitioners on role clarity, capability building, and measurable outcomes in pharmaceutical customer experience

Executive leaders face an AI moment where technology is abundant but advantage is scarce. This workshop distills a pragmatic playbook: treat governance as a moat, execute with small, value-proof pilots, and elevate humans as the center of transformation. Benoit shows how regulatory fluency becomes market access. Alex reveals why 95% fail—starting too big—and how to win through quick wins, automation plus upskilling, and cultural change. Kevin’s case proves AI can outperform o

Join executive experts for this comprehensive workshop on career resilience strategies. Discover proven approaches to professional contingency planning, personal brand development, and strategic networking. Learn why job performance accounts for only 10% of career success and how to master the remaining 90% through practical, actionable frameworks.